Framlingham Physiotherapy Practice Tel: 07770 923873

Privacy Policy

Framlingham Physiotherapy Practice and Framlingham Equine Physiotherapy are a privately owned Physiotherapy Practice, established for over 20 years.

For the purpose of GDPR we are considered the data controller.

The website is owned solely by Framlingham Physiotherapy Practice and we use this to deliver a good service to our patients. We respect your privacy and take it very seriously. This policy is to help you to understand what information we collect and how we use manage it.

Your Rights as a data subject

  • Right to access to your personal and medical data
  • Right to rectification - should it be inaccurate or incomplete
  • Right to erasure - in certain cases, you may request your data be erased - however, our professional bodies require us to keep records securely for 7 years.
  • Right to restriction of processing
  • Right to data portability to another organisation
  • Right to object

What information do we collect?

We collect personal data, such as, name, address, email and telephone number, as well as relevant medical data.

In the majority of cases this is done on paper and is stored in a locked filing cabinet in a locked room. Patients data referred from insurance companies will be stored on an encrypted device with a secure server.

Use of your information

Your personal information will only be used, outside the Practice, with your consent, for the purpose of consulting other healthcare professionals of relevance to your case.

We undertake no marketing, using personal data, therefore do not share any personal data, or pass it on to any other business or company, and all your data and information remains strictly confidential. This is in line with HCPC, CSP, ACPAT AND OCPPP guidelines for patient confidentiality.

Data controller - Louise Patrick

Registered with ICO

FPiconChartered Society of Physiotherapists
Framlingham Physiotherapy Practice ©2014-2018